NoQu - We Queue So You Don't Have To

Free your team & Increase Revenue

NoQu eliminates wasted time on hold to HMRC and many other organisations, enabling you to increase fees & revenue

The NoQu ROI calculator asks 7 questions to reveal potential gains from using NoQu.

Industry Examples - Accountants

Your staff no longer have to waste hours on hold to HMRC!

Accountancy firms have told us how irritating it is for their team to spend hours on hold to HMRC. It is a huge pain point and stops employees from being productive and earning fees.

NoQu removes the wait. Simply book a call back from our team and we will call you when the HMRC agent is on the line ready to talk to you!

Industry Examples - Independent Financial Advisors

Your Staff No Longer Have to Waste Hours on Hold to Financial Service Companies

Most advisers and support staff across the Financial Services industry find themselves on hold to product providers for long periods on a daily basis. These calls are necessary to perform essential
actions including chasing:·

– Letters of Authority.
– Required plan information.
– New business applications.
– New business quotes.
– Change of agency enquiries.
– Making a claim

Waiting on hold has significant impact on productivity and wastes valuable time that advisers should be spending with clients. Furthermore, this wasted time is a cost to employers and advisers. NoQu offers a unique solution. Book a NoQu call back from the company you need to talk to then continue to work uninterrupted, knowing that NoQu will connect you when a customer service agent is on the line.

We have a team ready to serve you

Starter Packages

Our Packages

To provide a quote we need to understand your individual needs and calling patterns Please contact us for more details and to discuss you individual needs

Pay As You Go

Occasional Use

Professional

More regular callers

Enterprise

Large companies

What Our Customers Say

“NoQu has transformed the working day of my team who have to make calls to HMRC. The service is slick and smooth and allows the team to get on with their work whilst they wait for a call when an HMRC agent is waiting on the line. Previously we were spending a great deal of chargeable time listening to hold music. I would thoroughly recommend to other accountancy and tax firms.”

“NoQu has transformed my interactions with HMRC. Just before I started using NoQu I made six direct calls to HMRC which were disconnected at 29 minutes 50 seconds and four direct calls which were connected after an average hold time of 63 minutes. Using NoQu, it took me a few seconds to book the callback then I could focus on with my work without the distraction of hold music, intermittent messages and moments of silence when I thought I might be about to be connected. On a couple of occasions I was so engrossed in what I was doing I’d forgotten about the call back and only remembered when my phone rang. I would highly recommend NoQu to anyone who has to call HMRC”

I used to dread making calls to HMRC sometimes being on hold for nearly an hour only to then get cut off or getting an advisor that couldn’t answer my question, having to start the whole process again. It was a huge waste of time and sometimes caused a lot of anxiety considering what to post on my timesheet. Since I started using NoQu to call HMRC for me, my working day has changed. I’m much more productive, especially when NoQu lines the calls up for me so that I can deal with a number of queries one after the other. I highly recommend NoQu to any professional who has to call HMRC’