We want to make it easy for individuals to contact customer service centers and speak to real people who can help you. Not make use of chat bots, FAQ’s or sit in long frustrating call queues. Just speak to someone who can help
You can call and register a call back anytime day or night. If the company call center is closed we will simply call once it is open and connect you
If you have specific requirements of departments you need to contact we can customise the service to meet these requirements
Our agents are trained to handle the calls and connect to the right people so you get to speak to who you need to speak to
We use state of the art telecommunications infrastructure to ensure your conversations are private and secure
āOur lines are busier than usual at the moment.ā
āMost people can find the answer they are looking for by visiting our website.ā
These are probably the most frustrating words many of us hear every day.
āServiceā companies are happy to take customersā money but when there is a problem they donāt want to talk. They are determined to force people to put their problems to a pre-programmed chatbot or a āāliveā chat operator who is dealing with a number of customers simultaneously.
The chatbots can only give generic answers and the āliveā chat operators are dealing with so many customers at once it can take for ever to get a sensible answer. You might as well hold for a live agent.
The reality is that these companies either donāt believe their customers have specific personal issues or they simply donāt want to know.
The battle between service companies pushing customers to digital platforms and customers who want to talk to real people is raging and no reconciliation seems to be forthcoming.
Thatās where NoQu has the solution!
NoQu was created to make life easier and less painful for people who have to talk to any service company or organisation.
At present NoQu is focused on HMRC and other financial institutions with other companies being added shortly.
Use your username and password to access your NoQu account from any device.
Select the HMRC department (e.g. self assessment, PAYE, corporation tax, etc) or other services and we will queue for you.Ā
We will wait on the line to HMRC while you work on other activities increasing your fee earning opportunities, or simply have a well-earned cup of tea. Once we are connected to a HMRC agent we will call you and connect the call.
We Queue so you don’t have too
NoQu Ltd Company Number: 14883909
