“NoQu has transformed the working day of my team who have to
make calls to HMRC. The service is slick and smooth and allows
the team to get on with their work whilst they wait for a call when
an HMRC agent is waiting on the line. Previously we were
spending a great deal of chargeable time listening to hold music.
I would thoroughly recommend to other accountancy and tax
firms.”
“NoQu has transformed my interactions with HMRC. Just before I started using NoQu I made six direct calls to HMRC which were disconnected at 29 minutes 50 seconds and four direct calls which were connected after an average hold time of 63 minutes.
Using NoQu, it took me a few seconds to book the callback then I could focus on with my work without the distraction of hold music, intermittent messages and moments of silence when I thought I might be about to be connected. On a couple of occasions I was so engrossed in what I was doing I’d forgotten about the call back and only remembered when my phone rang.
I would highly recommend NoQu to anyone who has to call HMRC”